If you’re unable to log in, you may encounter issues such as timeout errors, outdated links, or blank screens after entering a login code.
Try the steps below:
Open a new browser window
Clear your browser cache and history.
Go directly to web.baseup.com.au (please don’t use saved/bookmarked links).
If you’re still unable to log in after trying the above, contact support and include a screenshot of the error message including the page URL.