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SCIM Integration

What is SCIM?

SCIM (System for Cross-domain Identity Management) is an open standard for user provisioning. It works with identity providers like Microsoft Entra ID and Okta. SCIM automates user management, so only active staff members keep access to parking. You can also expand it to set up BaseUp user groups automatically, giving people different parking rights based on their office location, team, or role.

Who uses SCIM

Companies set up SCIM for two main reasons.

The first is security. Clients with higher security standards around user management want tighter control over who can access parking and the software their company has implemented, such as BaseUp.

The second is scale. Companies with a large number of staff use SCIM to automate parking management and user groups, which reduces admin work. A few examples:

When someone joins the company, BaseUp can onboard them automatically once their profile is created in the client's records.

When someone leaves, their BaseUp profile is deactivated automatically and their future bookings are cancelled, so they can no longer access the car park at that building.

When certain users need higher parking rights, SCIM can manage that too. For example, you can set SCIM to send a role that controls who gets executive parking and who gets general staff parking.

Where to find integration logs

Go to the dashboard, select a user, and open their profile. The integration logs appear on the far right tab of the profile.

These logs show the SCIM data we receive for that user. You can see the date and time of the most recent SCIM update, and use the dropdown to view all metadata coming through from SCIM.

This makes the logs useful for investigating discrepancies between your internal records and the user's BaseUp profile, checking the most recent information we hold, and confirming the health of the integration.

Availability

Integration logs are only available to clients who use SCIM for user provisioning. SCIM provisioning is available to clients contracted directly with BaseUp.

To learn more about SCIM or to discuss setting it up, raise a support request with our Client Success team.

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