BaseUp

General FAQs

Frequently asked questions about bookings on BaseUp

Booking FAQs

Frequently asked questions about access and parking

Access and Parking FAQs

How to get BaseUp and login to your account

Setting up your account

Adding a vehicle to your profile

Making a booking

Cancelling a booking

Cancellation and Refund Policy

How to use the app to enter and exit the car park

Entering and exiting the car park

Use the Get Help feature if you have issues with access or someone parked in your space

Get Help Guide

Update your payment methods

Follow these steps to delete your BaseUp account permanently

Delete your account

Guides and FAQs for how to use the BaseUp Mobile App.

User Guides

Find answers and get help from Intercom Support and Community Experts

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