What it is
Usage reports show how your car parks are being used over time.
They are based on:
Booking totals – how many bookings were made
Utilisation – how full your car parks were
Access events – how often gates were used for entry and exit
Revenue – how much money was generated from bookings
You can create reports at different levels:
Portfolio level – see data for all your sites together
Site level – see data for one specific site
Asset group level – filter down to groups of bays (for example: “Visitor Bays”, “Staff Bays”, “EV Bays”), based on how your parking bays have been grouped in BaseUp.
Policy level - filter down to parking rules (for example: Tool of trade parking; business unit parking; paid casual parking), based on how your parking policies have been configured in BaseUp.
This helps you understand overall performance, compare sites, and see how different bay groups are being used.
Overview page
Your Management Portal includes an Overview page that is pre-configured for you.
This page shows the key usage and revenue data you need to quickly assess how your portfolio is performing, such as:
How many bookings were made
How full your car parks were (utilisation)
Peak daily utilisation
High-level revenue results
You can use this page as your starting point to:
Get a quick health check of your portfolio
Spot trends or changes over time
Decide where you may need to look deeper using the detailed usage reports.
Other reports available for download
You can download several detailed reports from the Reports section of the Management Portal.
Booking Completion report
Where: Reports > Booking completion
Use this report to see how many bookings were actually used.
You can:
View completion rates (how many bookings were used vs. not used)
Identify no-shows and patterns over time
Look at user behaviour, such as who often doesn’t use their bookings
Understand the revenue impact of unused paid bookings
Use the data to improve space allocation and booking rules
FBT report
Where: Reports > FBT
This report supports Australian Fringe Benefits Tax (FBT) reporting for employee parking.
You can:
Calculate the taxable value of parking benefits
See per-employee records for parking benefits received
Keep supporting documents for FBT compliance
Download annual summaries for your FBT year
Export data in a format that aligns with ATO reporting needs
User Export report
Where: Reports > User Export
This report lets you download a full list of users.
You can:
Export your user database from BaseUp
Get contact details (names, emails, phone numbers, employee details)
See vehicle information (registered vehicles and licence plates)
Review group memberships (which user groups people belong to)
Include custom fields specific to your organisation